Mayfair Nannies Mayfair Nannies

Privacy Policy

Last updated: September 2026

Mayfair Private Staff Limited, trading as Mayfair Nannies (“Mayfair Nannies”, “we”, “us” or “our”), is committed to protecting your privacy and personal information.

We are a specialist recruitment agency providing recruitment and introduction services to families and professional nannies. In order to provide these services, we need to collect and process certain personal information.

For the purposes of UK data protection law, Mayfair Private Staff Limited is the data controller of the personal information we process.

If you have any questions about this Privacy Policy or how we use your information, please contact:

Mayfair Nannies
Mayfair Private Staff Limited
23 Berkeley Square
Mayfair
London
W1J 6HE
United Kingdom

Email: hello@mayfairnannies.com 

1. Information We Collect

The information we collect will depend on your relationship with Mayfair Nannies.

Candidates

We may collect information including:

  • Name
  • Address
  • Telephone number
  • Email address
  • Date of birth
  • Employment history
  • Education and qualifications
  • CV
  • References and referee contact details
  • National Insurance number where required
  • Nationality and right-to-work information
  • Passport or other identification documents
  • DBS and criminal-record information where relevant
  • First aid and professional certificates
  • Driving licence details where relevant
  • Salary expectations
  • Availability and preferred roles
  • Relevant health or disability information
  • Information provided during interviews and registration

We may also retain notes relating to your experience, childcare approach, professional background and suitability for particular roles.

Clients and Families

We may collect information including:

  • Name
  • Address
  • Telephone number
  • Email address
  • Details about your household and family
  • Childcare and staffing requirements
  • Details relating to a vacancy or recruitment search
  • Employment terms, salary and working arrangements
  • Correspondence and communications with Mayfair Nannies
  • Any other information you provide in connection with our services

We will only collect information that is reasonably necessary for the recruitment services we provide.

2. How We Collect Your Information

We may collect information directly from you when you:

  • Register with Mayfair Nannies
  • Submit a CV
  • Apply for a role
  • Contact us by telephone, email, social media or through our website
  • Complete an application or registration form
  • Engage us to carry out a recruitment search
  • Take part in an interview or consultation

We may also receive information from third parties, including:

  • Recruitment and job advertising platforms
  • LinkedIn and other professional platforms
  • Referees
  • Previous employers
  • Clients
  • Publicly available professional sources where appropriate

3. How We Use Your Information

We use personal information primarily to provide our recruitment and introduction services.

This may include:

  • Registering candidates
  • Assessing suitability for available positions
  • Contacting candidates about relevant opportunities
  • Introducing suitable candidates to prospective employers
  • Conducting interviews
  • Obtaining and verifying references
  • Carrying out or facilitating DBS, identity and right-to-work checks
  • Verifying qualifications and professional documentation
  • Managing recruitment searches on behalf of families
  • Matching candidates with suitable households
  • Arranging interviews
  • Managing offers and placements
  • Maintaining client and candidate records
  • Communicating with clients and candidates
  • Complying with legal, regulatory and safeguarding obligations
  • Preventing fraud or unlawful activity
  • Managing and improving our services

4. Our Lawful Basis for Processing Your Information

We must have a lawful reason for processing personal information.

Depending on the circumstances, we may rely on:

Consent

We may process your information where you have given us permission to do so.

You may withdraw your consent at any time.

Legitimate Interests

We may process your information where it is necessary for our legitimate business interests, provided those interests do not override your rights.

These interests may include:

  • Providing recruitment and work-finding services
  • Maintaining our recruitment database
  • Keeping client and candidate information accurate and up to date
  • Identifying suitable candidates for vacancies
  • Communicating with clients and candidates
  • Managing our business relationships

Contractual Obligations

We may process information where it is necessary to enter into or fulfil a contract with you.

Legal Obligations

We may process information where necessary to comply with legal or regulatory requirements, including recruitment, right-to-work, tax, safeguarding and employment-agency legislation.

5. Special Category and Criminal Records Information

In some circumstances, we may process information that receives additional protection under data protection law.

This may include relevant health or disability information and information relating to criminal convictions or DBS checks.

We will only collect and process this information where it is necessary and where we have an appropriate lawful basis for doing so.

Access to this information will be limited to those who genuinely require it for the relevant recruitment or compliance purpose.

6. Who We May Share Your Information With

We may share relevant personal information with:

  • Families and clients considering a candidate for employment
  • Referees and previous employers
  • Providers carrying out DBS, identity or right-to-work checks
  • Professional advisers or service providers where necessary
  • Regulatory, government or law-enforcement authorities where required by law

We will only share information where it is necessary for a legitimate recruitment or legal purpose.

We will never sell your personal information.

7. International Recruitment and Data Transfers

Mayfair Nannies works with clients and candidates in the UK and internationally.

Where necessary for recruitment purposes, personal information may need to be shared with a client, candidate or service provider located outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that it is handled in accordance with applicable data protection law and that suitable safeguards are in place where required.

We will only share information that is reasonably necessary for the relevant recruitment purpose.

8. How Long We Keep Your Information

We will keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, regulatory, accounting or reporting requirements.

Different types of information may be kept for different periods.

Recruitment businesses are required to retain certain work-seeker records for prescribed periods under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

Other information may need to be retained for longer where required by tax, employment, safeguarding or other applicable legislation.

Where information is no longer required, we will securely delete, destroy or anonymise it as appropriate.

9. Marketing Communications

Where you have agreed to receive marketing communications from Mayfair Nannies, we may send you information about our services, vacancies, news or relevant updates.

You can unsubscribe at any time by:

Unsubscribing from marketing will not prevent us from contacting you where communication is necessary in relation to an active recruitment process, placement or service you have requested.

10. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • Know how your personal information is being used
  • Request access to the information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your information in certain circumstances
  • Request restriction of processing
  • Object to certain types of processing
  • Request data portability in certain circumstances
  • Withdraw consent where processing is based on consent
  • Ask about any automated decision-making or profiling involving your information

To exercise any of these rights, please contact:

hello@mayfairnannies.com

We may need to verify your identity before responding to a request.

Please note that some rights are subject to legal exemptions and there may be circumstances in which we are required to retain certain information.

11. Cookies

Our website may use cookies.

Cookies are small text files stored on your device when you visit a website. They can help websites operate effectively, remember preferences and provide information about how visitors use the website.

You can control or disable cookies through your browser settings.

Where required by law, we will obtain your consent before placing non-essential cookies on your device.

Disabling some cookies may affect the functionality of the website.

12. Website and Log Data

When you visit our website, certain technical information may be collected automatically, including your IP address and information relating to how you use the website.

This information may be used to:

  • Maintain and administer the website
  • Understand how visitors use the website
  • Identify technical problems
  • Monitor website performance and security
  • Analyse general website trends

Where appropriate, this information will be used in an aggregated or anonymised form.

13. Links to Other Websites

Our website may contain links to external websites.

Mayfair Nannies is not responsible for the privacy practices, security or content of third-party websites.

If you follow a link to another website, we recommend reviewing that organisation’s privacy policy before providing personal information.

This Privacy Policy applies only to information processed by Mayfair Nannies.

14. Data Security

We take appropriate measures to protect personal information against accidental loss, unauthorised access, disclosure, alteration or misuse.

Access to personal information is limited to those who require it for a legitimate business purpose.

We also take reasonable steps to ensure that third-party service providers processing information on our behalf have appropriate safeguards in place.

Although we take reasonable precautions, no transmission of information over the internet or by email can be guaranteed to be completely secure.

15. Sale or Transfer of the Business

If Mayfair Private Staff Limited is sold, reorganised, merged with another organisation or otherwise transferred, personal information may be disclosed to professional advisers, prospective purchasers and, where appropriate, the new owners of the business.

Any such disclosure will be handled in accordance with applicable data protection law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or legal obligations.

The latest version will be published on our website together with the date it was last updated.

17. Questions and Complaints

If you have any questions, concerns or complaints about this Privacy Policy or the way Mayfair Nannies handles your personal information, please contact:

Tania Pomroy-Smith
Mayfair Nannies
hello@mayfairnannies.com

We will aim to resolve any concerns directly with you.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled in accordance with data protection law.

Information Commissioner’s Office
Telephone: 0303 123 1113
Website: ico.org.uk

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